Privacy Policy
This policy explains how Epson Printer handles information submitted through inquiry forms and website interactions.
Information collected
We may collect business contact details such as name, email address, phone number, company, country, inquiry type, and project notes. Visitors may also choose to share printer model lists, estimated output volumes, media requirements, support questions, or document requests. The website may collect basic technical information such as browser type and page activity for security and operational improvement.
How information is used
Submitted information is used to respond to inquiries, prepare technical or commercial follow-up, route questions to the appropriate specialist, improve website content, and maintain records of communication. We do not ask visitors to submit passwords, payment card numbers, network credentials, or confidential employee records through public forms.
Sharing
Information may be shared with internal sales, technical support, documentation, or logistics personnel who need it to answer a request. If a third-party service provider supports website hosting, form delivery, or analytics, that provider is expected to process information only for the service purpose. We do not sell inquiry details as a standalone marketing list.
Retention and security
Inquiry records are retained for a period reasonably needed to respond, support a buying process, or maintain business records. We use administrative and technical safeguards appropriate for ordinary B2B inquiry data. No online transmission is risk-free, so visitors should avoid sending sensitive network or personal data through a public form.
Your choices
Visitors may request correction or deletion of business contact details where applicable law allows. Marketing communication, if any, should include a practical opt-out path. For privacy questions, contact [email protected].